{"id":3124,"date":"2025-10-30T12:53:40","date_gmt":"2025-10-30T12:53:40","guid":{"rendered":"https:\/\/skilldo.wiechula.ovh\/?page_id=3124"},"modified":"2026-01-22T15:28:19","modified_gmt":"2026-01-22T15:28:19","slug":"warsztat-customer-centricity-doskonala-obsluga-klienta","status":"publish","type":"page","link":"https:\/\/skilldo.pl\/en\/warsztat-customer-centricity-doskonala-obsluga-klienta\/","title":{"rendered":"Customer Centricity \u2013 excellent customer service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3124\" class=\"elementor elementor-3124\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c9c0d6 e-flex e-con-boxed e-con e-parent\" data-id=\"9c9c0d6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2774994 e-con-full e-flex e-con e-child\" data-id=\"2774994\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add3558 elementor-widget elementor-widget-heading\" data-id=\"add3558\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Centricity \u2013 excellent customer service. <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38476a0 e-flex e-con-boxed e-con e-parent\" data-id=\"38476a0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b3710f e-con-full e-flex e-con e-child\" data-id=\"3b3710f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb62324 elementor-widget elementor-widget-heading\" data-id=\"eb62324\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Workshop description<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2352195 elementor-widget elementor-widget-text-editor\" data-id=\"2352195\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The 'Customer Centricity' workshop focuses on building an organizational culture based on customer needs. Participants will learn how to effectively identify customer expectations, create added value in relationships, and enhance the customer experience at every stage of contact with the company.<br \/><br \/>The workshop will discuss practical tools and techniques for understanding the customer perspective, as well as strategies for engaging teams in the process of building customer satisfaction and loyalty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16e5dfe e-con-full e-flex e-con e-child\" data-id=\"16e5dfe\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd3d1c elementor-widget elementor-widget-image\" data-id=\"3fd3d1c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"731\" height=\"1024\" src=\"https:\/\/skilldo.pl\/wp-content\/uploads\/2026\/01\/customer_centricity-731x1024.png\" class=\"attachment-large size-large wp-image-3899\" alt=\"\" srcset=\"https:\/\/skilldo.pl\/wp-content\/uploads\/2026\/01\/customer_centricity-731x1024.png 731w, https:\/\/skilldo.pl\/wp-content\/uploads\/2026\/01\/customer_centricity-214x300.png 214w, https:\/\/skilldo.pl\/wp-content\/uploads\/2026\/01\/customer_centricity-768x1076.png 768w, https:\/\/skilldo.pl\/wp-content\/uploads\/2026\/01\/customer_centricity.png 996w\" sizes=\"(max-width: 731px) 100vw, 731px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-850c3c6 e-flex e-con-boxed e-con e-parent\" data-id=\"850c3c6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-448314e e-con-full e-flex e-con e-child\" data-id=\"448314e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63fc861 elementor-widget elementor-widget-heading\" data-id=\"63fc861\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of participation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45bfc0a e-con-full e-flex e-con e-child\" data-id=\"45bfc0a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5810ef5 elementor-widget elementor-widget-text-editor\" data-id=\"5810ef5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>Understanding the key elements of a customer-centric culture<\/li>\n \t<li>Learning tools for analyzing customer needs and expectations<\/li>\n \t<li>The ability to create added value in the customer service process<\/li>\n \t<li>Practical strategies for engaging teams in customer-focused activities<\/li>\n \t<li>Building lasting relationships and increasing customer loyalty<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74f1275 e-flex e-con-boxed e-con e-parent\" data-id=\"74f1275\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cec1198 e-con-full e-flex e-con e-child\" data-id=\"cec1198\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52f6c3d elementor-widget elementor-widget-heading\" data-id=\"52f6c3d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who is the workshop for?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-076f093 e-con-full e-flex e-con e-child\" data-id=\"076f093\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ac950a4 e-con-full e-flex e-con e-child\" data-id=\"ac950a4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b997a19 e-con-full e-flex e-con e-child\" data-id=\"b997a19\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-676a1de elementor-widget elementor-widget-html\" data-id=\"676a1de\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-step\">\n  <div class=\"e-number\">1<\/div>\n  <div class=\"e-step-text\"><p>Leaders and managers responsible for customer service strategy.<\/p><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64c7742 e-con-full e-flex e-con e-child\" data-id=\"64c7742\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57de7f1 elementor-widget elementor-widget-html\" data-id=\"57de7f1\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-step\">\n  <div class=\"e-number\">2<\/div>\n  <div class=\"e-step-text\"><p>Sales and customer service teams.<\/p><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dae9b8a e-con-full e-flex e-con e-child\" data-id=\"dae9b8a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5c1dde elementor-widget elementor-widget-html\" data-id=\"b5c1dde\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-step\">\n  <div class=\"e-number\">3<\/div>\n  <div class=\"e-step-text\"><p>HR specialists, internal trainers and people responsible for the development of organizational culture.<\/p><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68d3b3e e-con-full e-flex e-con e-child\" data-id=\"68d3b3e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-122745c elementor-widget elementor-widget-html\" data-id=\"122745c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-step\">\n  <div class=\"e-number\">4<\/div>\n  <div class=\"e-step-text\"><p>Anyone who wants to better understand customer needs and build positive experiences.<\/p><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a1d875 e-flex e-con-boxed e-con e-parent\" data-id=\"8a1d875\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fed9366 e-con-full e-flex e-con e-child\" data-id=\"fed9366\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da8b495 elementor-widget elementor-widget-heading\" data-id=\"da8b495\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Workshop effects<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f22f97 e-con-full e-flex e-con e-child\" data-id=\"9f22f97\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a23f2dc elementor-widget elementor-widget-text-editor\" data-id=\"a23f2dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Awareness of the role of the customer as the central point of the organization's strategy<\/li><li>Better ability to identify customer needs and expectations<\/li><li>Building relationships based on trust and added value more effectively<\/li><li>Greater cross-team collaboration around customer experience<\/li><li>Specific tools for immediate implementation in the service process<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53014225 e-flex e-con-boxed e-con e-parent\" data-id=\"53014225\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c622188 big-btn elementor-widget elementor-widget-button\" data-id=\"5c622188\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/kontakt\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-mail-bulk\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Centricity \u2013 doskona\u0142a obs\u0142uga klienta. Opis warsztatu Warsztat 'Customer Centricity&#8217; koncentruje si\u0119 na budowaniu kultury organizacyjnej opartej na potrzebach klienta. Uczestnicy dowiedz\u0105 si\u0119, jak skutecznie identyfikowa\u0107 oczekiwania klient\u00f3w, tworzy\u0107 warto\u015b\u0107 dodan\u0105 w relacjach oraz wzmacnia\u0107 do\u015bwiadczenie klienta na ka\u017cdym etapie kontaktu z firm\u0105. Podczas warsztatu om\u00f3wione zostan\u0105 praktyczne narz\u0119dzia i techniki pozwalaj\u0105ce na zrozumienie <a class=\"read-more\" href=\"https:\/\/skilldo.pl\/en\/warsztat-customer-centricity-doskonala-obsluga-klienta\/\">[&#8230;] <\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3124","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Warsztat Customer Centricity \u2013 doskona\u0142a obs\u0142uga klienta | Skilldo<\/title>\n<meta name=\"description\" content=\"Warsztat Customer Centricity, kt\u00f3ry uczy doskona\u0142ej obs\u0142ugi klienta. 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