Communication Masterclass – Coaching, Conflict, Motivation

Workshop description

Effective communication is the key to the success of every leader and team.

During this workshop, participants will learn proven tools and models that will help them build better relationships, resolve conflicts, and motivate employees to achieve ambitious goals.

The workshop program combines theoretical knowledge with practical exercises. It covers, among other things, situational management using the Blanchard model, effective coaching methods, providing constructive feedback using the AID model, and conflict analysis using the Thomas-Kilman matrix. Additionally, participants will learn Patrick Lencioni's 5 Dysfunctions of a Team model, which helps diagnose problems in teams, as well as Herzberg's motivation theory and its practical application.

The workshop is focused on practice, allowing participants to immediately implement the knowledge they have acquired in their daily work.

Benefits of participation

  • The ability to adapt the management style to the situation and needs of the team
  • Learning effective coaching tools for working with employees
  • Mastering the techniques of providing constructive feedback in a way that supports development
  • Learning to resolve conflicts and prevent the escalation of tensions in a team
  • Understanding the sources of team dysfunctions and how to eliminate them
  • Understanding the factors that motivate employees and methods for increasing engagement

Who is the workshop for?

1

Leaders and managers responsible for leading teams.

2

HR specialists and internal trainers supporting employee development.

3

People preparing to take on a leadership role.

4

Anyone who wants to improve their communication and leadership skills.

Workshop effects

  • Flexible adjustment of management style to the maturity of the team
  • Ready-made tools for conducting development coaching conversations
  • Providing more effective feedback that strengthens engagement
  • Consciously responding to conflict and preventing the escalation of tensions
  • Ability to build lasting motivation and responsibility in a team
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